Your rights as a consumer are protected by The Financial Consumer Agency of Canada (FCAC). The FCAC ensures federally regulated financial entities comply with consumer protection measures, promotes financial education and raises consumers’ awareness of their rights and responsibilities.
For more information, please contact the .
States may enforce the FCRA, and many states have their own consumer reporting laws. In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General. Federal enforcers are:
Know your rights as a consumer:
Know the warning signs of identity theft, how to protect yourself, and how to report it:
CONTACT:
Federal Trade Commission: Consumer Response Center – FCRA
Washington, DC 20580
1-877-382-4357
CONTACT:
Office of the Comptroller of the Currency Compliance Management
Mail Stop 6-6
Washington, DC 20219
1-800-613-6743
CONTACT:
Federal Reserve Consumer Help (FRCH)
P O Box 1200
Minneapolis, MN 55480
Telephone: 888-851-1920
Website Address: www.federalreserveconsumerhelp.gov
Email Address:Â [email protected]
CONTACT:
Office of Thrift Supervision Consumer Complaints
Washington, DC 20552
1-800-842-6929
CONTACT:
National Credit Union Administration
1775 Duke Street
Alexandria, VA 22314
1-703-519-4600
CONTACT:
Federal Deposit Insurance Corporation
Consumer Response Center
2345 Grand Avenue, Suite 100
Kansas City, Missouri 64108-2638
1-877-275-3342
CONTACT:
Department of Transportation, Office of Financial Management
Washington, DC 20590
1-202-366-1306
CONTACT:
Department of Agriculture
Office of Deputy Administrator – GIPSA
Washington, DC 20250
1-202-720-7051
To contact your state’s Consumer Protection Office, please use the following site:
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